20 August 2017

Emergency EMAIL Readings

Friends ~

Hi!  Just a short note.  :)   This is regarding emergency email readings that normally take up to 24 hours for completion.

Please allow up to 48 hours to receive emergency reading results the week of August 21.  If an Emergency reading request comes in on Friday, August 25,  please expect your results on Monday, August 28.  There will be no Emergency Readings the week of August 28.  Please order regular service at that time.

Emergency Email Service with a 24-hour turn-around time will resume September 5.

Specialty Emergency Service will be scheduled as it usually is.

Please note that we are accepting WEEKEND Emergency Email Readings on Saturday, August 25, and Sunday, August 26.

We will be closed for a long Labor Day weekend September 1 through the 4th.

And the Spetember/October Specials will be posted on September 1.

Questions?  Please email us!

Thank you!!

Many Blessings,
Management

11 August 2017

Weekend Emergency Readings

Hi Friends,

If you need an emergency reading this weekend, please order it on Sunday since Saturday we will be shopping for haunted objects for Bloo Moon Antiques.

Thank you!!

Happy Weekend!




01 July 2017

BLOO MOON ANTIQUES

We just started a group for Bloo Moon Antiques. If you'd like to keep up to date on the items offered or you're just interested in haunted objects and ghost stories, please join us. We'll be updating the website with a few new pieces tomorrow, and we'll be adding some items of interest to the group page soon! 

The Group ~












Bloo Moon Antiques ~



27 April 2017

28 February 2017

IMPORTANT! As of Tuesday, 2:30 p.m. EST, our email is down. Therefore, if an email reading, email response, or work update is owed to you today, it might be delayed depending upon how long this technical problem lasts. We apologize for any inconvenience. We'll keep you updated. Thank you!

20 February 2017

Emergency Readings

There will be no emergency readings until MARCH 1,  Please order regular service until that time.

Thank you!!

06 February 2017

Emergency Readings

Friends,

Due to Autumn Mist's extremely busy schedule, there will be no emergency email readings this week.
They will resume next week.  Please order REGULAR SERVICE this week.

Thank you!

Blessings!

04 December 2016

Seasonal Announcement

MERRY CHRISTMAS & HAPPY HOLIDAYS!  

A FEW IMPORTANT SEASONAL ANNOUNCEMENTS ~


Our Seasonal Schedule is as follows:

We will be closed on December 22 through December 27.  We will return on December 28 and December 29.  We will be closed again on December 30 through January 2.  We will return on January 3.   

The entire Moonlight staff and management will be off during those days so nobody will be available to read or respond to email.  

YOU MAY STILL ORDER SERVICES AND PRODUCTS DURING OUR TIME OFF!! We will respond within 24 hours of the following business day to schedule your reading, book your spell, or let you know when to expect your product.  

IF YOU HAVE A SPELL SERIES IN PROGRESS, it will continue during the days off by rotating schedule that includes Autumn Mist, Jarle Olsen, and Lady Paulette or Christian Santini.  

IF YOU NEED AN ENERGY UPDATE, we will not be able to provide them from December 22 through January 3 due to the holiday schedule.  Please request energy updates before or after that time.

There will be no EMERGENCY EMAIL READINGS from December 22 through January 3 due to the holiday schedule.  Please order regular email reading service during those times.

Any readings or spells ordered on or after December 22 will be booked for the week of January 3.  

We will send out our last shipment for December on the 22nd so if you need an order filled before that time, the deadline is December 20.   There will be NO rush deliveries the week of December 19.  Any product orders received after December 20 will be shipped the week of January 3. 


DECEMBER SPECIALS ~


NOTE:  We will honor the discounts on requests received during our December breaks.  If you send an email requesting the discount during our break, we will respond during our next business day with a PayPal statement reflecting the discount.


General Announcements:

There will be some changes starting in 2017 but not many.  

1.  The vast majority of our items have never had a price increase in the 12 years we've been in business.  For 2017, we are very slightly raising rates on just a few things and slightly lowering rates on some other things.  The increases are so small and on so few items that most of our clients won't even notice. 

2.  Due to half our spell clientele requesting that we don't send them the candle or kit that comes with our spell packages, starting in 2017, we will no longer automatically include a candle or kit with your package but rather give you the option to make custom choices.  We're still working out the details so I can't provide any yet.

3.  We will only be shipping products to the United States, Canada, Europe, Australia, and New Zealand.  Clients from every country in the world can still order readings and spells from us though!!

Last One:

January 17, 2017 will mark 12 years in business.  We are starting a new dating and filing system beginning January 3.  Since this is a brand new system, we are permanently archiving all records (including files and 
calendars) from January 2005 until December 2016.  The history of the readings, spells, and purchases that you've made with us will still be intact in our old filing system, but it will be stored away at a different location and not available for Customer Care to access.  Therefore, if you need copies of anything or have any questions on work that was performed over the last 12 years, please contact us on or before December 9, 2016.  After that date, Customer Care will be learning the new system, and the old system will be stored away.  So we will not be able to pull up history on any readings, spell times/dates, updates, or product orders.  

Any purchase made during December that carries over until January will be recorded as active for 2017.  In other words, if you order a spell in December, and it includes a reading, boosters, and updates that you won't be using until January, of course we will have that information easily accessible since the work order and history will be in our new filing & dating system.  But if you had a reading performed June 2010 and want a copy of it, THAT will no longer be accessible.   

Note:  There is no guarantee that Customer Care can find a reading or spell record from, say, seven, nine, or eleven years ago even if you contact us before December 9.  

Please make a note of these things if you're a regular client or have work in progress!  

We want to THANK YOU for your business and your friendship, and we hope it continues in to 2017!

MERRY CHRISTMAS & HAPPY NEW YEAR!!

Love & Blessings,
Staff & Management at
Moonlight Enchantments LLC